Round-the-clock data availability and secure access
Uniserv enhances its offering for enterprise-wide address data quality under Oracle® - Secure access to complete customer information enables immediate action in business-critical processes
Pforzheim, Germany, March 2003. With new extended versions in the software line OPENedition, Uniserv now enables high availability for applications in the Oracle® environment. The leading developer of address data quality solutions located in Pforzheim, Germany thus provides users with utmost availability and scalability and maximum protection against outage time. "Our customers increasingly require uninterrupted business availability spanning the entire enterprise, and we assure that with our extended versions," said Roland Pfeiffer, CEO of Uniserv. Especially in large address databases with many users and in international applications, the extended versions provide real-time, uninterrupted access without additional cost for extra implementation and integration efforts. The new software features further optimize the quality of customer and address data and ensure access to a complete view of the customer during mission-critical business processes.
Benefits
The extended versions for Oracle encompass the OPENedition solutions for address analysis and formatting, postal address verification and address and customer identification. The enhancements give maximum protection against interrupted access to business applications and the resulting downtime. Only restricted by existing hardware resources, the new features make system monitoring and administration easier and allow nearly unlimited provisioning of service for multiple users. A service can be started on different computers as well as repeatedly on one computer. The automatic distribution of requests to available server resources ensures additional access security in this context, since problems within the hardware affect only one instance of the service; concurrently, there are additional possibilities for scaling. The new extended versions are especially suited for applications in which it is necessary to identify a customer or prospect without the respective customer number. This is also true for applications used throughout entire enterprises, in which precise identification is required despite varying numbering systems.
About OPENedition
Uniserv's OPENedition line provides software components for interactive address search and maintenance. These are suitable for integration both in existing and in planned applications within open systems and intelligent client/server solutions – for instance in the SAP, Oracle and iSeries environments – and contain componentware systems for use in heterogeneous system environments as well. The functions of the components can be called from all generally used programming languages; in addition, the product line has a uniform API interface across all platforms, so that the function call of an OPENedition solution always remains identical.
With 3,000 server installations and more than 12 million euros in revenues, Uniserv is the foremost provider in Germany of software solutions for all aspects of professional address management. The software house, which is located in Pforzheim, is among the leading companies in Europe offering international address management solutions. With a staff of more than 90 employees at the Pforzheim location and independent partners in the most important European countries and in the US, Uniserv offers a whole spectrum of products for address management applications such as CRM, e-business, data warehousing, call center, ERP projects or database marketing. The solutions are sector neutral and are available for all generally used IT platforms (mainframe, UNIX, iSeries (AS/400), Windows NT/2000/XP) as well as for SAP and Oracle. Most of the solutions can be utilized internationally.
