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News February 2010
Data quality from Uniserv now also available for Siebel
High quality also for customer data in Oracle Siebel CRM: With DQ Connector Real-Time Siebel CRM , Uniserv integrates postal validation and duplicate search in Oracle Siebel CRM – available from the middle of March 2010
Pforzheim , 23. February 2010. Uniserv GmbH for Data Quality Solutions from Pforzheim is making the functions of postal validation and duplicate search available to users of Oracle Siebel CRM from version 8.0 by means of the DQ Connector Real-Time. As a result, the data quality solutions post and mailRetrieval can be seamlessly integrated in the Oracle Siebel Customer Relationship Management (CRM) system for Siebel Enterprise Applications and Siebel Industry Applications. An error-tolerant postal validation and a duplicate search can therefore be activated for the entry of new contacts and for changing address information in existing customer data. In this way, up-to-date, correct, consistent and complete customer-related information can be provided for all the users of a CRM system, thereby enabling the successful and efficient management of all the work, sales and marketing processes controlled by this. No manual programming by the customer is required to activate the DQ Connector in the Oracle Siebel CRM environment: The plug-ins are integrated via automated processes using standard resources available in Siebel.
"With the DQ Connector Real-Time Siebel CRM, we are now also supporting those companies which use Siebel CRM for efficient management of their customer data and wish to ensure the success of their customer management solution mainly through a consistently high quality of the stored customer information. After the introduction of comfortable Plug&Play integration in Microsoft Dynamics CRM in November 2009, the DQ Connector Real-Time Siebel CRM is a further decisive step in making the Uniserv Data Quality Services available for the leading CRM systems", says Uniserv CEO Roland Pfeiffer, commenting on the new offer.
"With the DQ Connector Real-Time Siebel CRM, we are now also supporting those companies which use Siebel CRM for efficient management of their customer data and wish to ensure the success of their customer management solution mainly through a consistently high quality of the stored customer information. After the introduction of comfortable Plug&Play integration in Microsoft Dynamics CRM in November 2009, the DQ Connector Real-Time Siebel CRM is a further decisive step in making the Uniserv Data Quality Services available for the leading CRM systems", says Uniserv CEO Roland Pfeiffer, commenting on the new offer.
Uniserv
Uniserv is the largest specialised supplier of data quality solutions in Europe with an internationally usable software portfolio and services for the quality assurance of data in business intelligence, CRM applications, data warehousing, eBusiness and direct and database marketing. With several thousand installations worldwide, Uniserv supports hundreds of customers in their endeavours to map the Single View of Customer in their customer database. Uniserv employs more than 110 people at its headquarters in Pforzheim and its subsidiary in Paris, France, and serves a large number of prestigious customers in all sectors of industry and commerce, such as ADAC, Allianz, BMW, Commerzbank, DBV Winterthur, Deutsche Bank, Deutsche Börse Group, France Telecom, Greenpeace, GEZ, Heineken, Johnson & Johnson, Nestlé, Payback, PSA Peugeot Citroën as well as Time Life and Union Investment. Further information is available at www.uniserv.com.
Uniserv is the largest specialised supplier of data quality solutions in Europe with an internationally usable software portfolio and services for the quality assurance of data in business intelligence, CRM applications, data warehousing, eBusiness and direct and database marketing. With several thousand installations worldwide, Uniserv supports hundreds of customers in their endeavours to map the Single View of Customer in their customer database. Uniserv employs more than 110 people at its headquarters in Pforzheim and its subsidiary in Paris, France, and serves a large number of prestigious customers in all sectors of industry and commerce, such as ADAC, Allianz, BMW, Commerzbank, DBV Winterthur, Deutsche Bank, Deutsche Börse Group, France Telecom, Greenpeace, GEZ, Heineken, Johnson & Johnson, Nestlé, Payback, PSA Peugeot Citroën as well as Time Life and Union Investment. Further information is available at www.uniserv.com.
