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UNISERV GmbH
Rastatter Straße 13
75179 Pforzheim
Tel. +49 (0) 7231 / 936 - 0
Fax +49 (0) 7231 / 936 - 2500
Rastatter Straße 13
75179 Pforzheim
Tel. +49 (0) 7231 / 936 - 0
Fax +49 (0) 7231 / 936 - 2500
You´ll never walk alone!
It is our conviction that customer satisfaction is closely connected with the economic success of a company. Alongside providing first-class software we therefore see in a comprehensive 'after sales support' the basis for optimally supporting our customers in the variegated complexity and the manifold possibilities of using our software solutions.
To meet this demand, we provide our customers with a whole variety of services:
Installation Support
Our experienced consultants will support you in the implementation of our programs, so that you can use the software as soon as possible. As a result, you not only gain the greatest possible benefit from the very beginning but also a rapid ROI (Return on Investment).
Maintenance
Our software solutions for address management are subject to constant further development and maintenance. In the framework of our maintenance agreements you can expect the following services from us:
- permanent user support
- regular update service
- updated software for function improvements
- additional deliveries when changes are made in the system environment
Hotline/Support
You can send us your support requests conveniently via the Internet! The respective form is available via the link "Support Request". Your particular advantage: Requests enter the Uniserv support systems directly via the Internet and are already structured. This enables faster processing at a higher quality.
- Support request
- English speaking: +49 72 31/9 36 - 10 10
- French speaking: +49 72 31/9 36 - 20 20
- German speaking: +49 72 31/9 36 - 30 30
Table Change Report
Uniserv supplies updated data tables for all the available postal expert systems at regular intervals. Changes/updates for these tables are researched by our partners and ourselves on a daily basis. As a user, you can also send us changes/updates for current data tables comfortably and directly by means of the table change report form. These are then carefully checked and incorporated in the next update as required.
Product Training
Competent, qualified consultants are available for intensive user support and instruction for all standard software systems, either as a course given inhouse at the customer's or in our modern training rooms in Pforzheim. The extent and duration of the training courses depends on the particular course content, as well as on the customer's requests and requirements which can be established individually.
Find out here which training courses we offer you this year.
Additional Support Services
For special tasks and individual requirements regarding address management we provide additional support services. Among these are:
- Analysis & Planning
- Conception
- Realization
- Project Management
Quick Links
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News
Uniserv in the Magic Quadrant for Data Quality Tools 2010 - Find more about the renewed positioning of Uniserv Data Quality Solutions!
NEW: Uniserv Data Quality on Demand - Data quality when you want, where you want and just as much as you want! Read more about Uniserv Data Quality on Demand!
New training courses 2010 online: Click here!
UNISERV GmbH
Rastatter Straße 13
75179 Pforzheim
Tel. +49 (0) 7231 / 936 - 0
Fax +49 (0) 7231 / 936 - 2500
Rastatter Straße 13
75179 Pforzheim
Tel. +49 (0) 7231 / 936 - 0
Fax +49 (0) 7231 / 936 - 2500
www.uniserv.com |
2010-09-02