Today, every company must face the challenge of truly understanding its customers and reaching them in a targeted manner. You need to be able to analyze how individual customers interact with your brand across different channels. But you also need to ensure that communications, products and services reach customers efficiently. Customer data provides answers to these questions, helps to optimize business processes and provides suggestions for future measures. To achieve this, the data must be controlled and optimized throughout the entire life cycle. This is our passion and motivation.
With our excellent Customer Data Management solutions we increase the value and sustainability of customer relationships.
We are Customer Data Experts.
We make data better. Every day. And we have been doing so for over 50 years. Uniserv combines technologies, processes and services to ensure high-quality data and a 360° customer view across all areas and channels. By matching customer-related data from different systems, optimizing business partner data, identifying duplicates and enriching your customer data, you obtain knowledge in real time - the prerequisite for intelligent decision-making processes. Away from data silos, towards well-founded business decisions. Away from individual measures, towards a comprehensive customer journey. Away from outdated business models, towards the digital future. #WeLoveData
We make it as easy as possible
for our customers
Our focus is on our customers' success and we are proud of what we achieve together. We regularly provide our customers with new, innovative solutions, giving them a competitive edge. With several thousand installations worldwide, we support customers such as Deutsche Bank, DPD, E.ON, Finanzinformatik, KIND, koelnmesse, Lufthansa, Orange, Otto, Siemens, TUI, VOLKSWAGEN and Wüstenrot & Württembergische in a wide variety of data management project scenarios.
The greatest expertise and
the most intuitive technology
Because innovation is at the heart of everything we do, we are always looking for the best technologies and capabilities. We combine these with the best reference data and knowledge bases on the market. As a result, we offer you exactly the precision and reliability you need to ensure the best possible customer experience with your data.
Experience and team spirit
as the key to success
Our way of working is based on collaboration and flexibility. We believe that open communication drives innovation. We are not only proud of our market-leading technology, but also of our outstanding employees. At our headquarter in Pforzheim, Germany, as well as in our offices in Paris, France and Cluj, Romania, our #TeamUniserv is passionate about generating comprehensive customer knowledge from your data.
Our portfolio. At a glance.
Over 50 years of innovation.
And we still have so much to do.
Uniserv GmbH was founded on July 1, 1969. Since then, the success and continuous growth of the company have been based on a broad, high-performance software and consulting portfolio. We look back on more than half a century of successful company history: on the beginnings as a service for data acquisition in the mail order business and the evolutionary stages of address management, data quality and data management up to the internationally positioned solution provider for the comprehensive management of business partner data. Always characterized and driven by the will to change, combined in tradition and innovation. Our focus is on the success of our customers, some of whom have been with us for decades and remain loyal to us. Reason enough to continue to roll up our sleeves - together with you we would like to continue to create new standards and opportunities for the future.
- 1969 Foundation on July 1
- 1975 Specialization in address management solutions
- 1997 Expansion of the product range to include common platforms
- 2001 Market leader in address management with 2,900 installations worldwide
- 2004 Market leader in the solution areas of data quality and address management in Germany
- 2009 Expansion of the portfolio to include profiling and monitoring
- 2010 Launch of our holistic SaaS offering for optimizing customer data
- 2014 Customer Data Hub - holistic platform for customer data management
- 2015 Expansion of address validation to a global solution - "address quality worldwide".
- 2018 Participation in research projects of the European Union
Together we are stronger. Faster. Smarter.
As our corporate success grows, so does our social responsibility - which we take very seriously. Uniserv has been involved in various charitable projects and educational initiatives for a long time. It is important to us that our commitment provides concrete support. We are currently supporting the following projects:
- Sponsorship of the research award at the Karlsruhe Institute of Technology
- Prevention project at elementary schools
- Support of the Sperlingshof Remchingen
Stay up to date with us.
We are happy to share our knowledge with you! In our blog and newsletter (in german), you can learn more about the latest trends and developments in customer data management. We look forward to an exciting exchange with you - whether live on site or virtually.