Customer Journey – Gestalten Sie eine fesselnde Reise für Ihre Kunden

Data Protection

Effective: May 2018

Information about Data Protection and Data Processing

Uniserv GmbH has a modern computer centre where it processes personal data within the framework of contract management for its customers. These customers, in turn, are responsible for observing and implementing existing data protection provisions when processing their own customer’s personal data. We support our customers with their responsibilities by immediately deleting personal data from concluded contracts when it is no longer required for any other agreed purpose.

Collection and Processing of Personal Data

You do not have to give us any personal information when you visit our website. Personal data is only collected and saved when you provide it explicitly, for example together with a request for information, or for registration purposes, or for opening a test account to demonstrate the software.

Whenever our web server is accessed, general information about the visit is logged in a protocol file. We cannot evaluate this information to obtain personal details. Instead, we use it exclusively for statistical/ invoicing purposes and for optimising the design and customising of this website in accordance with general visitor behaviour.

The IP address is considered personal data under data protection legislation. As a rule, we do not evaluate this data and only store it for security-related reasons, or when an attempt is made to misuse it.

Use and Transfer of Personal Data

Uniserv GmbH is fully committed to handling your data in strict confidence and to processing it in strict compliance with our Privacy Policy. Responsible treatment of data and compliance with the regulations of the Federal German Data Protection Act and other legal guidelines are core principles of our company.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and saved by Google on servers in the United States of America. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that by doing so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

Permission for data collection and storage can be withdrawn at any time (“Opt-out”), effective from the time of withdrawal. In view of the debate about the use of analysis tools for establishing complete IP addresses, we wish to point out that this website uses Google Analytics with the extension “anonymizeIp()” and that the IP address can only be further processed in a shortened form which does not enable individual identification of a user.

Google Analytics Opt-out Add-on:

Using the Remarketing or "Similar target groups" Function of Google Inc.

The provider of this website uses the remarketing or "Similar target groups" function of Google Inc. ("Google"). This enables the provider to specifically approach visitors to the website with targeted advertising, by placing personalised, interest-related advertisements for visitors to the provider’s website when they visit other websites in the Google display network. Google uses so-called cookies to analyse website use, which forms the basis for creating the interest-related advertisements. For this purpose, Google stores a small file with a sequence of numbers in the browsers of visitors to the website. The visits to the website, as well as anonymized data regarding the use of the website, are recorded through this number. Personal data of visitors to the website is not saved. If you subsequently visit another website in the Google display network, advertisements will be displayed to you which are likely to take previously accessed product and information areas into consideration. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plugin provided there: 

Alternatively, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at and implementing the information for Opt-out shown there. Additional information regarding Google Remarketing as well as Google’s Data Privacy Policy can be viewed at:

Analysis by wiredminds

Our website uses a counting pixel technology provided by wiredminds GmbH ( to analyze visitor behavior. If necessary, data is collected, processed and stored, from which user profiles are created under a pseudonym. Wherever possible and reasonable, these usage profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information that is left by visiting the websites to create anonymized usage profiles. The data obtained without explicit consent of the affected person will not be used to personally identify the visitor of this website and will not be merged with personal data of the bearer of the pseudonym. Whenever IP addresses are recorded, their immediate anonymization takes place by deleting the last number block.


Our website invites you to subscribe to our free newsletter, containing information about current topics of interest and special offers from Uniserv. After completing and sending us the registration form, you will receive a confirmation email. Final registration is made when you click the link provided in the confirmation email. You can cancel your subscription at any time by using the cancellation link shown at the end of every email.

Individually Tailored Offers

We want to provide you with the best possible individual offers, therefore we use the information you give us, and the data generated automatically while reading our newsletter to develop informational material and offers tailored to your interests. We also use other information such as delivery receipts and read notifications, openings and clicks in emails. 

By analysing and evaluating this information we can send you advertising material individually tailored to your specific interests. We want our advertising to be as useful and informative as possible, therefore we will send you items such as a newsletter, trend updates, event and product recommendations by email or letter which cover your individual interests.

Use of Social Plugins

Login with social media / Access to profiles by third-party providers

You can use your social media account details to log into our website. In this case, the social media provider will send us information about your account. This log-in service is not automatically activated and requires the user’s explicit permission each time it is used. 

Registration and authentication using LinkedIn OAuth (LinkedIn Corporation)

LinkedIn OAuth is a registration and authentication service provided by LinkedIn Corporation and is connected to the LinkedIn social network. The different types of data collected are described in the LinkedIn Data Privacy Policy.

Processing location: USA – LinkedIn Data Privacy Policy

Information about, Correction and Deletion of your Data

Upon request we will provide details of any personal data Uniserv GmbH has saved about you, and the reason for its storage. Uniserv will correct any data found to be incorrect. You have the right to block any personal data kept by Uniserv, or have it deleted. However, if deletion is prevented by legal, contractual, tax or trade-reporting obligations, or for any other legal reasons, only the processing of your data can be restricted.


Uniserv GmbH is fully aware of the importance of security for the data it handles. We have implemented technical and organizational measures to protect the data from accidental or intentional manipulation, loss or destruction, or access by an unauthorized source. These security measures are continuously updated to keep abreast of current technological developments.

Links to other Web Sites

Our web pages also contain links to third-party websites. Uniserv GmbH is not responsible for the contents of these websites or for their compliance with applicable data protection regulations.

Data Protection Officer and Supervisory Authority

If you have any questions or complaints about these or other data protection rights, please contact the data protection officer at the postal address of the company, or send an email to Opens window for sending emaildata-protection(at)uniserv<dot>com, or contact a data protection authority. 

Use of YouTube

Our website uses YouTube to embed video content. When you visit a page that contains YouTube content, it will connect to YouTube's servers.