Digitalisation of the world is producing an enormous growth of data. Data is permanently collected, stored and serviced in your company as well, using up resources and costing money. But have you ever asked yourself whether you really use this data efficiently? Do you properly evaluate the information? Are you in a position to create a 360° view of your customers?
Reliable data is a major factor for your business success. Poor data management unavoidably leads to unreliable customer information, and results in avoidable business failures. Marketing actions pass by unnoticed, cross- and upselling potential is not exploited; and poor business decisions with far-reaching consequences are made, because of a missing customer view. The fact is that no company can allow itself to neglect the quality of its customer data.
Our daily business is dealing with customer data, with the target of achieving maximum quality, because a comprehensive customer view requires correct, up-to-date and readily available master data so that golden records can be created – and this is the basis for creating a 360° customer view. You have your customers permanently in view, and can provide the necessary attention and build up the customer relationships further. Our passion and motivation is to increase the value of your data. Your immediate profit includes more efficient business processes, direct competitive advantages and lower costs.
Sustainable data management is the success factor in today’s digital age. Decisive is the choice of the suitable strategies and solutions to secure the value of your data and ensure business success. Our solution competence and many years of expertise mean that we are the best partner for you. We support your data quality initiatives, data warehousing, data migration and master data management. Our product portfolio has many potential uses – for CRM applications, eBusiness, direct & database marketing, CDI/MDM applications, and business intelligence (BI).
Uniserv software solutions integrate seamlessly into every business process, IT landscape and all IT applications. Our wide-ranging customizing possibilities and the best practice experiences of our consultants and partners mean that we can offer individual data management solutions for your customer master data. Our precisely fitting and cost-attractive master data management solution - the Customer Data Hub - with its focus on customer master data, will support you in having up-to-date and reliable customer master data available company-wide. This means that your data can face the challenges of daily business – CRM, call centre, mergers and acquisitions, compliance, and multi- and omni-channel management. We will optimise your business processes and enable you to operate more successfully in the market than ever before. In other words: “Better data - Better business".
“Data is the raw material of information. The knowledge gained from it provides the basis necessary for better strategic and operative business decisions.” Roland Pfeiffer/CEO Uniserv GmbH