Uniserv Academy Webinar
The smart customer MDM solution
Business partner (master) data as the success factor for captivating customer journeys
When: Thursday, 7th May from 11:00 - 11:30 (UTC +1)
Who: Ulrich Sohn, Senior Account Manager, Uniserv GmbH
Do you meet all the requirements for a successful customer journey of your clients?
Addressing customers and prospects at the right moment, with the right offer and in the preferred channel is the key to success. Only then can you turn your customers into satisfied and, above all, loyal ones during the customer journey. Lead management, customer experience and a 360-degree view of the business partner play a decisive role here. Learn in the webinar how to lead your customers even better to their goals and how to create a captivating customer journey for your clients.
The 360-degree view enables the real-time customer journey with tailored communication, creating an inspiring and vivid experience. A prerequisite for the overall view is high-quality and complete business partner data.
Gain insights in our webinar:
- What prerequisites do I need to create for an overall view of the customer?
- How do you create a 360° customer view?
- How do you derive appropriate measures for a captivating customer journey?
Learn in our webinar how to build your solid data foundation for a successful customer journey.