Maximum security with high stability
The check for fraud prevention or embargo violation is therefore no longer dependent on the product (leasing or financing), but is carried out on a customer basis already when a customer base is created or changed. If a customer then inquires about a product, a possible suspicious case is identified by the system and initially forwarded to a pool for review. Various comparisons are used to identify possible suspicious cases, in which the data quality solutions from Uniserv could show their full potential. Intensive work was carried out here to fine-tune the comparisons and their characteristics so that the principle of "as much as necessary, as little as possible" is optimally applied.
In this way, several transactions end up in the two cockpits Embargo and Caution every day for further review - but only very few of them ultimately turn out to be genuine cases of fraud. In the case of VWFS, the CCF was nevertheless a worthwhile investment - after all, in the case of financing or leasing cars, the investment in the CCF more than paid off even with just a few detected fraud attempts. The same applies to embargo checks - here, VWFS quickly faces severe penalties if it violates legal regulations. When checking new customer data, CCF not only relies on batch processing of the data, which is automatically transferred to VWFS via the dealers, but is also used online already during the creation or modification of a business partner. In this process, the business partner data is first transferred to the CCF check routines, which use various search algorithms to check the data against predefined lists or lists defined by the customer. If a suspicious case arises, a workflow is started in which teams of specialists decide how to proceed with the affected data record. Subsequently, further customer-specific measures can be defined. Uniserv was able to convince above all with its philosophy, which can be summarized with the motto: "Configuration instead of programming". This results in the greatest possible flexibility with high stability and, above all, release security. Uniserv was thus able to score points not only with its stable and flexible products, but was particularly convincing around the project introduction with a complete coverage of the requirements both from the product and the know-how side.